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Electronic Application for Employment
 
 

Call Center Line Staff



Location: Bradenton
Date of Vacancy: 2/6/2015
Closing Date: vacant until filled

Job Summary:

These individuals are responsible for providing quality patient service which includes, but not limited to: * Providing a courteous, friendly, professional environment for the patients at MCRHS, Inc. * Registering patients into the MCRHS, Inc. patient information system * Evaluating patients for eligibility for reduced fees/Medicaid/other specially funded programs * Establishing pay status and obtaining third party information * Assisting in maintaining a smooth efficiently functioning front desk by assisting when necessary with scheduling, check-in/check-out functions, answering phones, and taking messages

Requirements:

High school graduate/GED
* Excellent customer service skills and experience
* Two years experience in medical or clerical business office
* College business courses helpful
*Bilingual (English & Spanish) desirable.

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Referral Authorization Specialist



Location: Bradenton
Date of Vacancy: 1/26/2015
Closing Date: Vacant until filled

Job Summary:

The Referral Authorization Specialist is directly accountable to the Patient Services Supervisor or Patient Services Lead Worker and is responsible for operational responsibilities associated with check in and checkout associates. Works in conjunction with the Front Office providing Raving Fan customer service and performing assignments in accordance with office policies and procedures as related to providing a courteous, friendly and professional environment for the patients of MCRHS, Inc. Maintain efficient patient flow by processing patient information in a timely manner. Update patient demographics, obtain insurance information, verify Insurance status, print labels, collect payments from patients, checking in and checking out patients, schedule appointments answer multi-button phone system and contribute to the positive image of front office operations

Requirements:

Education a) Graduation from High School or equivalent Experience a) Office setting and computer experience required b) Medical background preferred Other Requirements Other Requirements a) ICD-9, ICD-10 and CPT coding experience is preferred b) Knowledge of E&M codes modifiers required c) Must have knowledge of Medicare, Medicaid, Managed Care and 3rd party payers rules and regulations d) Knowledge of area insurance companies and payers required e) Excellent written and verbal communication skills f) Familiar with medical terminology and procedures g) Must demonstrate a high level of customer service expertise h) Must be flexible i) Strong public contact j) Must be able to perform well in a high volume environment k) Must be able to function effectively under stressful situation l) Ability to work independently m) Ability to handle multiple projects simultaneously and set priorities n) Ability to conduct oneself in a professional manner amongst physicians, fellow associates, patients and professional contacts o) Professional personal appearance as outlined in the Employee Handbook/MCHRS, Inc. Intranet p) Skill in exercising initiative, judgment, discretion, and decision making to achieve organizational objectives q) Must demonstrate the ability to acquire the necessary skills/functions to perform the job in an acceptable manner within six (6) months r) Bilingual Helpful s) Must be able to type 35 wpm with 95% accuracy t) Must be able to pay attention to details

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Referral Specialist / Behavioral Health



Location: Bradenton
Date of Vacancy: 01/23/2015
Closing Date: vacant until filled

Job Summary:

The Referral Specialist Behavioral Health is directly accountable to the Patient Services Supervisor or Patient Services Lead Worker and is responsible for operational responsibilities associated with check in and checkout associates. Works in conjunction with the Front Office providing Raving Fan customer service and performing assignments in accordance with office policies and procedures as related to providing a courteous, friendly and professional environment for the patients of MCRHS, Inc. Maintain efficient patient flow by processing patient information in a timely manner. Update patient demographics, obtain insurance information, verify Insurance status, print labels, collect payments from patients, checking in and checking out patients, schedule appointments answer multi-button phone system and contribute to the positive image of front office operations

Requirements:

Requirements Education a) Graduation from High School or equivalent Experience a) Office setting and computer experience required b) Medical background preferred Other Requirements Other Requirements a) ICD-9, ICD-10 and CPT coding experience is preferred b) Knowledge of E&M codes modifiers required c) Must have knowledge of Medicare, Medicaid, Managed Care and 3rd party payers rules and regulations d) Knowledge of area insurance companies and payers required e) Excellent written and verbal communication skills f) Familiar with medical terminology and procedures g) Must demonstrate a high level of customer service expertise h) Must be flexible i) Strong public contact j) Must be able to perform well in a high volume environment k) Must be able to function effectively under stressful situation l) Ability to work independently m) Ability to handle multiple projects simultaneously and set priorities n) Ability to conduct oneself in a professional manner amongst physicians, fellow associates, patients and professional contacts o) Professional personal appearance as outlined in the Employee Handbook/MCHRS, Inc. Intranet p) Skill in exercising initiative, judgment, discretion, and decision making to achieve organizational objectives q) Must demonstrate the ability to acquire the necessary skills/functions to perform the job in an acceptable manner within six (6) months r) Bilingual Helpful s) Must be able to type 35 wpm with 95% accuracy t) Must be able to pay attention to details

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